中文 | English | 日本語     
TIME: 2018-10-21  
IndexAbout Us ServicesQuality FAQ Contact Us
           Contact Us
    Tel.:  0086-20-84927238
    Fax.: 0086-20-34605230
    Add.: Guangzhou, Guangdong
          Translated Language
English, Japanese, German,
French, Spanish, Italian, Russian, Arabic, Portuguese, and Korean, etc., over 50 languages.
          Translated Speciality
Mechanical, building, electric, engineering, electronic, law, financial, automotive, energy,  communication, IT, medical science, chemical, political, environmental protection, trading, technological, media, physical education, accounting, water conservancy, finance and economics, water and electricity, telecommunication, biology, pharmaceutical science, chemistry, and life science, etc.
Frequently Asked Questions
Translation Process
How many languages does Gltranslation support?
We provide translation services in over 30 languages. If you cannot find a language on the "Instant Quote" page, please send us an email: you will probably find out that the requested language is supported.
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Does Gltranslation use machine translation?
We work only with professional human translators in order to provide specialized and accurate translation services. We do not use machine translation. Some translators use Computer Assisted Translation (CAT) tools, others rely solely on a multilingual word processor and their own experience.
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Does Gltranslation use translation memory tools?
With translation memory tools, blocks of text that have been previously translated can be saved and reused to speed up turnaround and enhance consistency. When we manage large projects, we often rely on translation memory tools.
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What is Professional Translation?
Professional translation, also known as human translation, is a process involving a bilingual person translating written documents from one language to another.
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What documents are best suited for professional translation?
All outgoing documents about your company are particularly well suited for professional translation. Indeed a good translation will help you build credibility as a global player. On the other side, a poorly translated document will always corrupt the first impression of a brand or corporate image. Incoming foreign documents of dubious value are best suited for machine translation. For example, you would not use human translation for a piece of Chinese spam.
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Are Gltranslation translators native speakers?
Almost all Gltranslation translators are native speakers of the target language. We believe that accuracy depends upon using native speakers as translators. We employ a mix of technical experts with strong linguistic skills, as well as expert linguists with good technical backgrounds. All staff members have passed a rigorous selection process, and their skills are exercised and improved day by day.
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Is Gltranslation experienced in my technical area?
Our translators have many areas of expertise (e.g. legal, chemical, electrical, mechanical etc.). They often have advanced degrees in their area of specialty and have years of experience.
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Will Gltranslation use my glossary of terms?
If you have glossaries of terms or acronyms or technical information about the subject to be translated, please provide this information.
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Is the translation proof-read?
Yes, the translation is reviewed and edited by a second translator to ensure that it is correct and accurate. Proofreading is essential when you want to get perfect results for business translations.
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Turnaround
What is normal turnaround time?
Turnaround time depends on the job. Jobs that are of more popular languages and of fewer words typically can be translated in a few days. Large jobs, may take several weeks to complete.
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Confidentiality
How does Gltranslation protect customers confidentiality?
Confidentiality is essential to our customers. We will sign a Non-Disclosure Agreement before translating your documents.
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Sending/Receiving Files
How do I upload more than one document?
If you have more than one document, please upload a zipped archive.
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How do I view documents with different characters?
When you receive a translated document, you probably want to open and view the translation. If the document has a different character set (e.g. Japanese, Chinese), it will not display correctly. If you are using Windows, you can download support for double-byte character sets from Microsoft. Using Internet Explorer, click here
(http://www.microsoft.com/windows/ie/downloads/recommended/ime/install.mspx).
Choose the language pack and install it. After the installation, you will be able to see the appropriate character set.
If are using a different operating system or if the installation fails, we will print a copy of your document and mail it to you.
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What file types can Gltranslation handle?
The document you submit must be saved in a format that Gltranslation can process. We can handle the following file types:
  • doc

  • rtf

  • pdf

  • htm

  • html

  • txt

  • Note: graphics, headers, footers, and macros are not recognized as part of the text to be translated. For this reason, the word count may not be accurate. If the actual word count is different from the one quoted online, we will contact you before proceeding.
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    Can Gltranslation process my translation if my file type is not listed?
    If your file type is not listed among the supported formats, simply upload it in the same way and we will send you a quote within 1-2 days.
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    How do I send my document to Gltranslation if it is not in an electronic format?
    You can fax or mail your document to us for a quote. Our contact information can be found on the "Contact Us" page of our website.
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    Pricing
    How do I get a price?
    The "Instant Quote" feature on the home page is a simple way of finding out the price of a translation. Just enter the word count, the languages and the requested type of service (i.e. document translation, website translation, software localization). The price is automatically calculated for each service.
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    How does Gltranslation price?
    Our pricing is based on word count. This is the most objective way to quantify our work, and this pricing method is fairly standard in the translation industry. Our rates vary depending on word count, selected languages, and type of service.
    The price does not include the translation of text contained in graphics, and excludes any formatting after the translation process.
    Please note that there is a minimum price. You can get a quote by using our "Instant Quote" feature on the home page.
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    Does Gltranslation accept credit card payment?
    Yes, we accept Visa, MasterCard and American Express. You will receive an invoice for services rendered so that you have a record of the credit card payment.
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    Localization
    What is Localization?
    Localization is the process of translating a piece of software or a web site from one language into another one. Localization requires a complete conversion from one kind of audience to a completely different one. There are many attributes beside the country's native language: the formatting of the date and time, the representation of numbers, the symbols for currency, etc. Language translation must be coupled with necessary sensitivity to cultural differences.
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    How does Gltranslation manage periodic updates to my localized web content?
    We have created a mechanism to efficiently handle ongoing content localization for our customers. We use state of the art content management techniques to keep multilingual websites easy to maintain. Updating your website will be easier thanks to our advanced localization software.
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    Does Gltranslation provide website design?
    We provide complete web design and development services. We will plan your best website strategy and manage the development for you. To learn more about our website design service, please contact us.
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    Tel.: 0086-20-84927238   Fax.: 0086-20-34605230  Mobile: 0086-13602284542   QQ: 1054123456 MSN: gltranslation@hotmail.com
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